About us

itoi training solutions specialises in the areas of criminal justice, risk assessment, domestic violence and working with individuals who experience difficulties.  We undertake training, consultancy and research projects covering a wide range of areas.

We offer customised training and consultancy packages to meet the needs of a variety of agencies, as well as running multi agency training events.

All our courses can be adapted to meet the specific needs of your agency, or alternatively we are happy to design full training packages to your individual specification. Through a variety of training methods we also aim to provide innovative and interesting training that engages participants and promotes learning in a relaxed environment.

Established in 2006 we utilise the skills of  associates from a variety of professional backgrounds to offer consultancy packages to meet your needs and to bring a multi-agency perspective to all the work that we undertake.

To date itoi have undertaken a variety of contracts including:

• Consultation and design of a Risk Assessment and Management Plan (RAMP) tool for Newcastle Safesguarding Adults
• Design and delivery of training packages for Newcastle, North Tyneside, Northumberland and Middlesborough Domestic Violence Partnerships
• Design of a Domestic Violence Risk Identification and Assessment (RIA) tool for Newcastle and North Tyneside Adult and Children's services
• Scoping exercise for North Tyneside around domestic violence service provision
• Risk assessment training for Newcastle and North Tyneside City Councils - children and adult services
• Staff development and training packages for Gateshead, Hartlepool, Sunderland and Darlington Youth Offending Services
• Staff clinical supervision and consultancy package for SAFE

These a just a few examples of ongoing and previous work which we are, or have been, involved in.  Please contact us directly should you require more information or references.

Founder - Kath Albiston

With a background in the voluntary and statutory sector, prior to founding itoi Kath worked as a senior probation practitioner specialising in domestic violence, and the risk assessment and management of high risk offenders.  Working in the joint police and probation Multi Agency Public Protection Unit Kath was responsible for the convening and chairing of area wide MAPPA meetings (multi agency risk assessment meetings to manage high risk offenders).  She also held a specialist role in relation to domestic violence and was responsible for developing, and subsequently chairing, risk meetings in relation to all perpetrators of domestic violence who were undertaking the accredited probation programme. Such meetings worked on a multi agency basis to develop effective risk assessments to recognise and manage the risk posed by perpetrators to their families whilst living in the community. 

While in this role Kath developed her expertise in relation to training including working as a regional SARA trainer (Spousal Assault Risk Assessment – a Canadian risk assessment tool developed by Randall Kropp).  She further undertook staff consultation around issues of domestic violence and risk, represented the Probation Service on the domestic violence regional forum, was involved in the writing of domestic violence policy and guidelines and participated in the regional research advisory group.

Since starting trading as itoi Kath has taken the lead in a wide range of consultancy and training packages.  This has included a variety of projects around service provision, policy and practice, and staff training and development.   On each project Kath works with associates from a variety of backgrounds to bring up to date and relevant perspectives to each contract.

Kath is also a Respect approved trainer.

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The Associates

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itoi uses associates from a wide range of backgrounds who are individually matched to the requirements of different projects.  This ensures that the most up to date knowledge and expertise is used to meet the needs and training requirements of your agency.

Full associate profiles are available on request.

Where appropriate professional actors are used to enhance the impact and experience of training events and scenarios.  All role players are familiar with the areas of by work covered by  itoi and aware of its specific demands.  The use of professional role players has received excellent feedback from participants on training events not only in relation to their enjoyment of the event, but also to the subsequent learning they have taken away from it.